Shipping & Return Policy
All products in the Cartoon Saloon Art Gallery include shipping in the price quoted.
We endeavour to get all orders processed and dispatched within 3 weeks. We would suggest that the customer wait up to 30 working days for delivery as delivery times can vary from country to country.
We ship to all countries and within Ireland. Delivery charges for all framed prints include framing and shipping.
Refunds & Returns
Once ordered, a shipment may not be cancelled. You may however return it back without opening after the delivery. The product price shall be refunded once the product reaches us.
We have a 28-day return policy, which means you have 28 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.